How do I correctly call in sick?
If you fall ill, it is important to notify your employer in good time. This means that you must notify your employer before your shift starts that you cannot come to work because of illness. You can do this by phone, email or a messenger service (like Whatsapp). Some employers give instructions on how their employees should notify their supervisors when they are ill. In addition to reporting sick verbally, it is also advisable to report sick in writing. This is the only way you can later prove that you have fulfilled your obligations.
Important: You do not have to tell your employer the reason for your illness. If asked, you do not have to answer.
By law, you must submit a certificate of incapacity for work to your employer no later than on the 4th calendar day (not working day!) after reporting sick. However, this time may be shorter in your employment agreement or collective agreement. Make sure to take a look at the rules that apply to you! If you receive a certificate of incapacity to work from your doctor, send it immediately by post to your employer and to your health insurance fund. You could also send your certificate of incapacity for work to your employer by fax or scan (email). However, your employer can always demand the original.
Caution: If you do not present the certificate of incapacity for work to your employer, he/she may refuse to continue paying your wages!
Important: You can usually get a certificate of incapacity to work in triplicate: One for your employer, one for the health insurance company and one for your own records. Beginning January 2021, the doctors will forward the certificate intended for the health insurance company electronically to the health insurance companies. In this case you will not receive a certificate for the health insurance company. Starting January 2022, the doctors will forward the copy for the employer electronically to the companies. The forwarding will not exempt you from the obligation to notify the employer when you are ill.