Privacy Policy

Scope

This Privacy Policy applies to the Fair Integration website, all subpages and sub-domains and is the basis for the counselling form (to request counselling).

Part 1 – Data Protection Information

Data protection information about our processing of data pursuant to Articles (Art.) 13, 14 and 21 of the General Data Protection Regulation (GDPR)

We take data protection seriously and are using this Privacy Policy to notify you of how we process your data and what claims and rights you are entitled to under data protection regulations. Valid from 25 May 2018.


1. Controller and contact details

Controller within the meaning of data protection law
Competence Centre for Fair Integration
Operating organisation: IQ Consult gGmbH
Franz-Rennefeld-Weg 5
40472 Düsseldorf
Phone: 0211 4301–222
Email: ffi@iq-consult.de

Contact details for our Data Protection Officer:
HEC Harald Eul Consulting GmbH
Data Protection Officer Competence Centre for Fair Integration, operating organisation: IQ Consult gGmbH
Auf der Höhe 34
50321 Brühl
dsb-iqconsult@he-c.de
 


2. Purposes and legal basis for processing your data
We process personal data in accordance with the provisions of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and other applicable data protection regulations (see below for details). The specific data that is processed, potentially also with the assistance of artificial intelligence (AI), and how it is used, depends largely on the services requested or agreed in each case. For further details or additions concerning the purposes of data processing, refer to the respective contractual documents, forms, declaration of consent and/or other information provided to you (e.g. as part of the use of our website or our Terms and Conditions). Moreover, this data protection information may be updated from time to time and will be published on our website at www.faire-integration.de.

2.1. Purposes for the performance of a contract or to take steps prior to entering into a contract (Art. 6 para. 1 point b) GDPR)
Personal data is processed in order to implement measures and activities in the context of the counselling provided by our counselling centres. Processing is used in particular for the provision of services in accordance with your orders and wishes. This mainly involves communicating with you and safeguarding IT security (including system and plausibility tests).

2.2 Purposes within the scope of our legitimate interests or the legitimate interests of third parties (Art. 6 para. 1 point f) GDPR)
In connection with the transfer of your data to the counselling centres, we may process your data if it is necessary to protect our legitimate interests or those of third parties, in particular for the following purposes: 

  • to update and improve our information materials for persons seeking counselling (website visitors);
  • to train and (further) develop AI applications;
  • to enrich our data, including by using or researching publicly accessible data;
  • to perform statistical evaluations
  • to implement restricted data storage if erasure is not possible or only possible with disproportionate effort due to the particular nature of storage;
  • to anonymise personal data.

2.3. Purposes within the scope of your consent (Art. 6 para. 1 point a) GDPR)
Your personal data may also be processed for certain purposes based on your consent. As a rule, you may withdraw your consent at any time. You will receive separate information stating the purposes of processing and consequences of withdrawing or withholding consent in the accompanying text of the consent notice.

Consent can only be withdrawn with effect for the future. Processing that took place prior to your withdrawal of consent shall not be affected and shall remain lawful.

2.4. Purposes for compliance with legal requirements (Art. 6 para. 1 point c) GDPR) or in the public interest (Art. 6 para. 1 point e) GDPR)

We are required to comply with numerous laws and regulations like any other company or person engaged in business. These are primarily legal requirements (e.g. commercial and tax laws), but may also include regulatory or other official requirements. The purposes of processing also include data archiving for reasons of data protection and data security. It may be necessary in certain situations to disclose personal data to authorities or courts – for example, if it is required for investigations, legal proceedings or to enforce legal claims.

3. The categories of data processed by us – where we do not receive the data directly from you – and their origin
We process personal data legitimately received from other companies or other third parties (e.g. counselling centres) insofar as this is necessary for the provision of advice by the counselling centres. Furthermore, we process personal data that we have legitimately taken, obtained or acquired from publicly accessible sources (such as telephone directories, the press, the internet and other media) and are permitted to process.

Relevant categories of personal data may include:

  • personal details (name, date of birth, place of birth, nationality, marital status, profession/industry and comparable data);
  • contact details (address, email address, telephone number and similar data);
  • address data (data registered with authorities and comparable data);
  • client history;
  • data concerning your use of the digital services offered by us (e.g. time of accessing our websites, our pages/links that you click on or entries and comparable data).

4. Recipients or categories of recipients of your data
The data will be shared with internal departments or organisational units within our institution that require the data for the performance of contractual obligations or compliance with legal requirements or in the context of processing and implementing our legitimate interest. 

Your data will only be transferred to external bodies: 

  • in connection with the counselling service
  • for the purposes of compliance with legal requirements that oblige us to provide information, report or disclose data or if disclosure of data is in the public interest (see Section 2.4);
  • insofar as external service providers process data on our behalf as processors or as entities carrying out operational functions (counselling centres)
  • where you have given us your consent to transfer your data to third parties.

We will not transfer your data to third parties for any other purpose. Where we commission service providers in connection with processing, your data will be subject to the same security standards as those we apply. In all other cases, the recipients may only use the data for the purposes for which it was transferred to them.

5. Duration of storage of your data
We process and store your data for the duration of the counselling process. Moreover, we are subject to various retention and documentation obligations arising from, among others, the German Commercial Code (HGB) and the German Fiscal Code (AO). The retention and documentation periods specified therein are up to ten years after the end of the business relationship or the pre-contractual legal relationship. 

Furthermore, special statutory provisions may require a longer retention period, e.g. for the preservation of evidence in connection with statutory limitation periods. According to Sections 195 et seq. German Civil Code (BGB), the regular limitation period is three years, although limitation periods of up to 30 years may also apply.

Where the data is no longer required for the fulfilment of contractual or legal obligations and rights, it is ordinarily erased, unless its – temporary – further processing is necessary for an overriding legitimate interest in the fulfilment of purposes as set out under Section 2.2. Any such overriding legitimate interest also applies, for example, if erasure is not possible or only possible with disproportionate effort due to the particular nature of storage, and appropriate technical and organisational measures have been implemented to exclude processing for other purposes.

Processing of your data in a third country or by an international organisation
Data is transferred to bodies in countries outside the European Union (EU) or the European Economic Area (EEA) (so-called third countries) if it is necessary in order to provide counselling to you, where it is required by law (e.g. tax reporting obligations), if it is in our or a third party's legitimate interest or if you have given us your consent.

6. Your data protection rights
You may exercise your data protection rights against us where certain conditions are met.

  • For example, you have the right to obtain information from us concerning the data we have stored about you in accordance with the rules of Art. 15 GDPR (possibly with restrictions according to Section 34 BDSG).
  • At your request, we will rectify the data stored about you in accordance with Art. 16 GDPR if it is inaccurate or incorrect.
  • If you wish, we will erase your data in accordance with the principles of Art. 17 GDPR, provided there are no other conflicting legal regulations (e.g. legal storage obligations or the restrictions according to Section 35 BDSG) or an overriding interest on our part (e.g. for the defence of our rights and claims).
  • Subject to the conditions set out in Art. 18 of the GDPR, you may request that we restrict the processing of your data.
  • Furthermore, you may object to the processing of your personal data at any time in accordance with Art. 21 GDPR if this processing is based on a legitimate interest of our organisation. In this case, we will assess whether there are compelling legitimate grounds on our part that may override your objection. We will otherwise discontinue the processing of your data.
  • You also have the right to obtain your data in a structured, commonly used and machine-readable format or to have it transmitted to a third party in accordance with the requirements of Art. 20 GDPR.
  • Moreover, you have the right to withdraw your consent to the processing of personal data at any time with effect for the future (see Section 2.3).
  • You also have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). We recommend nonetheless that you first address a complaint to our Data Protection Officer in all cases.

Where possible, your requests to exercise your rights should be sent in writing to the address given above or directly to our Data Protection Officer. 

7. Scope of your obligations to provide us with your data
You only need to provide the data that is required for the commencement and implementation of the counselling at Faire Integration or that we are legally obliged to collect. As a rule, we will be unable to make a referral to the counselling centres if you do not provide this data. This may also apply to data required at a later date. If we request additional data from you, you will be notified separately of the voluntary nature of providing this information.

8. Automated decision-making in individual cases (including profiling)
We do not engage in automated decision-making, including profiling. 

Information about your right to object pursuant to Art. 21 GDPR
You have the right, if there are reasons for this arising from your particular situation, to object at any time to the processing of your data on the basis of Art. 6 para. 1 point f) GDPR (data processing on the basis of a balancing of interests) or Art. 6 para. 1 point e) GDPR (data processing in the public interest).

Where you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

We may also process your personal data for the purposes of direct marketing. If you do not wish to receive advertising, you have the right to object to this at any time; this applies also to profiling insofar as it is associated with such direct advertising. We will respect your objection with effect for the future. We will no longer process your data for direct marketing purposes if you object to processing for these purposes.

The objection can be made without adherence to formal requirements and should preferably be addressed to:

Competence Centre for Fair Integration
IQ Consult gemeinnützige Gesellschaft für Weltoffenheit, Toleranz und Vielfalt mbH
Franz-Rennefeld-Weg 5
40472 Düsseldorf

or by email to: info@iq-consult.de 

Our Privacy Policy and the information on data protection regarding our data processing in accordance with Article (Art.) 13, 14 and 21 GDPR may be amended from time to time. We will publish all amendments on this page.

Part 2 – Supplementary data protection information for the website
The website operator takes the protection of your data very seriously and treats your personal data confidentially. The collection, processing and use of your personal data is carried out in compliance with the applicable data protection regulations and other statutory provisions. Please bear in mind that data transmitted over the internet may always be subject to security vulnerabilities. It is not possible to provide complete protection against third party access.


Access data
The website operator or site provider collects data about access to the site and stores it as ‘server log files’. Each time you access our website, your internet browser automatically transmits the following data for technical reasons, which is then logged by the website operator:

  • visited website;
  • time at the moment of access;
  • volume of data transmitted in bytes;
  • source/referrer from which you reached the page;
  • browser used;
  • operating system used;
  • IP address used.

The data collected is used only for statistical evaluations, technical network and system monitoring and to improve the website. However, the website operator reserves the right to check the server log files at a later date if there are concrete indications of unlawful use. 


Use of service providers for provision of the website
In order to make the website available, we use service providers who process personal data on our behalf or whose access to personal data cannot be ruled out. These include:

  • name and email address for access to the intranet;
  • data entered in the contact form;
  • the aforementioned access data.

We have entered into data processing agreements with these service providers in accordance with Art. 28 GDPR. The legal basis for this is Art. 6 para. 1 point f) GDPR.  This is our hosting provider and the technical support provider:

Deniz, Gebauer, Junk, Langhammer GbR, WARENFORM, Schierker Str. 24, 12051 Berlin
Data protection information of the service provider: https://www.warenform.de/

These service providers are based within a country of the European Union or the European Economic Area.


Cookies
This website uses cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to improve the ease of use, efficiency and security of our website. They are small text files that are stored on your end device. Your browser accesses these files.

You can adjust your browser settings so that you are notified when cookies are set, can allow cookies only in individual cases, refuse the acceptance of cookies for certain cases or in general and activate automatic deletion of cookies when closing the browser. The functionality of this website may be restricted if cookies are deactivated.


Handling of personal data
The website operator only collects, uses and discloses your personal data if this is permitted by law or if you consent to the collection of data.

Your data will not be transferred to third parties unless you have consented to this or it is permitted by law for the performance of the services you have requested.

Where we commission third parties to process data to support our business operations (e.g. to send information material, invoices, etc.), they must undertake to comply with our data protection standards and grant us the right to check compliance with these standards and legal requirements. In this case, the website operator remains legally responsible for compliance with the statutory data protection regulations (‘data processing’).

Personal data means all information that can be used to identify you personally and which can be traced back to you – for example, your name, email address and telephone number.

If you use the online counselling request, we will collect, process and use the information you provide on the registration form on the basis of Article 6 para. 1 GDPR (General Data Protection Regulation). The information you provide voluntarily is stored by IQ Consult partly for the purpose of statistical evaluation, although it cannot be used to identify you personally. Personal data is transmitted to the organisations managing the Fair Integration sub-projects (see list below) for the purpose of providing counselling and for documentation purposes.

If you use the upload function of the online consultation request and upload images of documents for the counselling, these images will be transmitted to the requested counselling centre for the purpose of providing counselling. These images are not stored in any other way.

The following voluntary information may be stored and transmitted to the organisations responsible for counselling for the purpose of providing counselling:

 

optional

Mandatory field

Federal state in which you reside

 

x

Counselling topic

x

 

Other information

x

 

First name, surname

x

 

Gender

x

 

Email

 

x

Phone number

x

 

Information on reachability

x

 

Images of documents

x

 


Depending on the federal state selected, the data can be transmitted to the following organisations: (see table at the bottom of the page)

The data entered via the online counselling request is also stored on the Berlin server of the Warenform agency for the purpose of conducting statistical evaluations of the counselling work by Fair Integration. The data stored in this context is not personally identifiable.


Handling of contact details
Where you use the contact options provided to make contact with the website operator, your details will be stored so that they can be used to process and respond to your enquiry. This data will not be transferred to third parties without your consent.


Matomo Analytics
The website operator uses the Matomo service to optimise its online offerings. We analyse the behaviour of our website visitors in order to provide precisely the information that is sought and requested and to continuously improve our website.

The service uses ‘cookies’, which are text files that are stored on your end device. The information collected by the cookies is stored on a server of the website operator. The IP address is anonymised during processing and prior to storage.

You can also object to the analysis of your website visit at any time by clicking on this link.

Deactivate Matomo

There is no guarantee that you will be able to access all functions of this website without restrictions if you object to the use of Matomo.


Data security
The website operator has implemented suitable technical and organisational measures to protect your data against unintentional or unlawful erasure, disclosure, access, manipulation, loss or other misuse.

For your security, your personal data is encrypted using an SSL (Secure Socket Layer) website certificate. This is an encryption standard that is also used in online banking, for example. You can recognise a secure SSL connection by the letter ‘s’ appended to the http (so https://...).

Fair Integration organisations with links to the respective privacy policies:

Organisation

Federal State

Organisation’s privacy policy     

adis e.V. – Antidiskriminierung, Empowerment, Praxisentwicklung

Faire Integration Baden-Württemberg

https://adis-ev.de/datenschutz

Europäischer Verein für Wanderarbeiterfragen e.V. (EVW)

Faire Integration Bayern

https://www.emwu.org/datenschutzerklaerung/

Arbeit und Leben Berlin-Brandenburg gGmbH

Faire Integration Berlin

https://www.berlin.arbeitundleben.de/datenschutzerklaerung/index.html

Caritasverband der Diözese Görlitz e. V.

Faire Integration Brandenburg

https://www.caritas-goerlitz.de/datenschutz

Bildungsgemeinschaft Arbeit und Leben Bremerhaven e. V.

Faire Integration Bremen

https://www.arbeitundleben-bhv.de/datenschutzerklaerung/

 

Arbeit und Leben DGB/VHS Hamburg

Faire Integration Hamburg

https://hamburg.arbeitundleben.de/datenschutz

 

Europäischer Verein für Wanderarbeiterfragen e. V.

Faire Integration Hessen

https://www.emwu.org/datenschutzerklaerung/

Flüchtlingsrat Mecklenburg-Vorpommern e. V.

Faire Integration Mecklenburg-Vorpommern

https://www.fluechtlingsrat-mv.de/impressum/

Forum Gemeinsam für Integration - GEMI e.V.

Faire Integration Nordrhein-Westfalen

https://www.forum-gemi.de/impressum/

 

Caritasverband für die Diözese Osnabrück e. V.

Faire Integration Niedersachsen

https://www.caritas-os.de/datenschutzhttps://www.caritas-os.de/datenschutz

Mainzer Kompetenz Initiativen e. V.

Faire Integration Rheinland-Pfalz

https://mki-ev.de/datenschutz/

Arbeitskammer des Saarlandes

 

Faire Integration Saarland

https://www.arbeitskammer.de/fileadmin/user_upload/---------------AK_Download_Datenbank-------------/AGBs_usw/AK-Datenschutzerklaerung.pdf

ARBEIT UND LEBEN Sachsen e. V.

Faire Integration Sachsen

https://www.arbeitundleben.eu/datenschutz/

Arbeit und Leben Bildungsvereinigung Sachsen-Anhalt e. V.

Faire Integration Sachsen-Anhalt

https://www.aul-lsa.de/datenschutz

Antidiskriminierungsverband Schleswig-Holstein (advsh) e. V.

Faire Integration Schleswig-Holstein

https://advsh.de/datenschutzerklaerung/

DGB-Bildungswerk Thüringen e. V.

Faire Integration Thüringen

https://www.dgb-bwt.de/datenschutz/

IQ Consult gemeinnützige Gesellschaft für Weltoffenheit, Toleranz und Vielfalt mbH

Fachstelle Faire Integration

https://iq-consult.de/datenschutzerklaerung